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Customer Support

How can we help you?

We know it's not enough to simply develop great products. We also need to develop great relationships with our customers. Etón aims to provide customer support that exceeds expectations.

At Etón, we give you options. Options for listening. Options for customer support. We provide our customers with a help hotline, with access to a full staff of technical support experts, ready to answer your questions. Or, if you prefer, you can find a wealth of technical information on our Web site.

No matter what, we are committed to getting you the answers you need. Etón…innovative, high-quality products, and caring, high-quality customer support. How can we help you?

After Warranty Service

Etón is happy to refer our loyal customers to TECHSONAR for our customers who would like to repair older Etón or Grundig Radio products.  The contact information for TECHSONAR is as follows:

25 Crouse Rd. Unit #4092 Scarborough ON M1R 5P8 Canada   

Toll free. 1(866) 831-1011 . Ex 101 | Land line : +1 (416) 923-5319
Toll free Fax: 1 (866) 433-6949 | 

Frequently Asked Questions

I’d like to read or watch a review of an Etón product. Where can I find one?
We’re always in the news! Visit our press page for the latest look at Etón products in action.

I'm a member of the media and would like to receive information or products for review or an upcoming press opportunity. Who do I contact?
Please send an email to and we'll make sure to get right back to you.